Eurostars Centrale Palace Hotel

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Eurostars Centrale Palace Hotel

9.4

Exceptional

2,834 reviews

Location

Based on 2834 reviews

9.7

010

Staff

Based on 2834 reviews

9.3

010

Enjoy Walking Rating

Based on 2834 reviews

9.2

010

Cleanliness

Based on 2834 reviews

8.8

010

Comfort

Based on 2834 reviews

8.8

010

Facilities

Based on 2834 reviews

8.5

010

Value for money

Based on 2834 reviews

8.5

010

Accuracy

Based on 2834 reviews

8.5

010

Wifi

Based on 2834 reviews

8.0

010

Breakfast

Based on 2834 reviews

7.9

010

Paid WiFi

Based on 2834 reviews

7.6

010

Swimming Pool

Based on 2834 reviews

7.5

010

Alison

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

March 8, 2026

What guests loved:

Presidential suite was spectacular. Tons of space for our family. Hotel was super convenient to site in central Palermo and steps away from restaurants.

Areas for improvement:

Nothing!

Carey

8/10

Italy

YOUNG_COUPLE

March 4, 2026

The best location in Palermo to walk and see this beautiful city.

What guests loved:

The location is perfect to see all of the historical areas in Palermo as well as close to shops, restaurants, and walking distance from the train. Breakfast was plentiful and delicious. Staff were hel...

Derek

10/10

Canada

YOUNG_COUPLE

February 24, 2026

Great location on the old town.

What guests loved:

Clean and a great location. The staff were excellent and everything about the hotel met our expectations, nice hot showers, premium linen and close to several good eating options.

Areas for improvement:

Nothing

Kristi

9/10

Estonia

YOUNG_COUPLE

February 16, 2026

Everything was great and we had a very pleasant stay. I would definitely recommend this hotel!

What guests loved:

Excellent hotel in a perfect location right in the heart of the Old Town. The service was very friendly and professional. The room was quite small and didn’t really have a view (the windows faced an i...

Areas for improvement:

The double bed consisted of two separate beds pushed together, which tended to slide apart during the night. That was slightly uncomfortable.

Kelly

9/10

United States

YOUNG_COUPLE

February 10, 2026

Classic grand hotel experience !

What guests loved:

This is a classic old school beautiful hotel with excellent staff. Very well appointed grand style hotel. Rooms are a bit small, but bathroom adequate. The view and classic experience makes up for it...

Areas for improvement:

The bed could have been a little bit softer.

Fatima

10/10

Brazil

YOUNG_COUPLE

January 27, 2026

What guests loved:

Excellent location, very friendly staff, in a histotic "palazzo", very beautiful, excellent breakfast

Kareena

9/10

Italy

GROUP

January 24, 2026

Elegant and great location!

What guests loved:

Breakfast was amazing. Great selection of a variety of hot and cold foods. Cannolis were delicious! Breakfast rooms are beautiful, floor to ceiling elegance. Hotel is in a very central location. Wal...

Areas for improvement:

Room was a bit small. Bed was very hard. I would suggest a room not off the front of the building due to noise.

Valerie

10/10

United States

YOUNG_COUPLE

January 23, 2026

Loved this hotel

What guests loved:

Fantastic location, gorgeous old world charm. Breakfast was amazing, with lots of choices, including decaf coffee, not so easy to find in Italy

Areas for improvement:

Nothing

John

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

January 22, 2026

What guests loved:

The staff at check-in were both congenial and professional. And the breakfast was superb. Overall great experience

John

9/10

United States

YOUNG_COUPLE

January 20, 2026

We had a wonderful stay!

What guests loved:

This beautiful hotel was very centrally located. The antique decor was lovely in the main rooms.

Areas for improvement:

Everything was wonderful, but the bathroom was a little outdated.